Fusion CX Limited is a Kolkata-based customer experience (CX) and business process services company established in 2004. The company provides technology-enabled customer support and business process solutions to enterprises across global markets, combining human expertise, digital platforms and artificial intelligence (AI) tools. Its services include customer support through voice, email, chat, social media and messaging channels, along with AI data infrastructure services such as data collection, data annotation, labelling and teleoperations. Fusion CX serves multiple industries, including telecommunications, utilities, banking and financial services, insurance, healthcare, life sciences, retail and high…
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